Shift Happens! Exploring Next-Stage Veterinary Practice Leadership

Identify and Adopt the New Skills Needed to be an Effective 21st Century Leader

“The chess master is obsolete, but the gardener is in great demand today. Good leadership creates a framework in which people and their ideas can unfold in the pursuit of a common purpose.” – Marcus Raitner

We are at an important crossroads. Faced with exponential technological advancements, increased competition, economic challenges, increasing personal debt, perpetual uncertainty, and burnout, we need to consider new ways to preserve our practices and our people.

The future is becoming increasingly difficult to predict and renewal is needed for businesses of all kinds to remain relevant and effective in our rapidly changing and connected world. However, most veterinary practices still rely on a way of working designed over 100 years ago for the challenges and opportunities of the industrial age. It’s time to call into question some of the long accepted workplace best practices that no longer serve us.

As a veterinary practice leader, what if you could learn to …

  • Adopt an authentic leadership approach that doesn’t rely on chain of command or micromanagement, but a framework for dialogue & collaboration?
  • Effectively engage people so they choose accountability and responsibility over an attitude of entitlement?
  • Equip team members with abundant real-time information that increases the speed and accuracy of decision-making?
  • Cultivate an inspired workplace environment, where you can dream and take risks to accomplish extraordinary things?
  • Build an organization that achieves bottom-line results while rallying people around shared values and unity of purpose?
  • Create a team that’s adaptable and responsive to change?

All this is possible when you adopt a different view of your role as a positional leader and cultivate a new set of 21st century leadership skills. 

Session Topics
  • Shift from Parenting to Partnering
  • The “New Paradigm” Leader’s Role:
    • Positional leaders are stewards of the team’s “Why” (the co-created vision, mission, values, and strategy)
    • Positional leaders give up control and create other leaders
    • The leader’s primary role is to facilitate a flourishing team culture
  • Facilitation – Be a Host, not a Hero
    • Become a facilitative leader and convene (not control) important conversations.
    • Facilitate learning and innovation by regularly hosting conversations with your team about what shared leadership and shared accountability look like in your practice.
  • Radical Transparency
    • Be radically transparent with key information
    • Be “open by default”
Related References/Resources


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