330 Conestoga Rd
Malvern, PA 19355
330 Conestoga Rd
Practice History & Profile
Affinity is like very few veterinary hospitals you will ever visit. Although a new practice, it has been a project several years in the making. After spending 6 years as a practice owner in North Carolina, Dr. Meredith and her husband returned back home to Pennsylvania in 2008 to raise their family.
Over the past 6 years, Dr. Meredith built a growing relief practice, providing much-needed breaks for local practitioners and caring for pets in Chester and Montgomery Counties. After searching for the right opportunity to return to practice ownership, Dr. Meredith took over the 330 Conestoga location in September 2013.
The building and property are one of Chester County’s oldest landmarks. In fact, it is one of the original schoolhouses in Southeast Pennsylvania. Nestled between Sycamore trees that date back hundreds of years, the uniqueness of the building creates an experience of comfort, quiet, and friendliness for patients as they walk through the door.
Our goal is to become the preferred pet healthcare provider for pets in Malvern, Phoenixville, Great Valley, and Frazer. We want to provide the highest level of patient care and communication, while delivering our services in ways that meet the needs of today’s busy pet owners.
Type of Practice: General - Small Animal
Structure of Ownership: 100% independent ownership.
Number of employees: 12
Number of FTE doctors: 2.5
How long are appointment times? 30 minutes, All patient visits
How many doctors are on shift at one time? 2
Certified technicians (y/n, how many): 2
Number of support staff per Dr.: 4
In house hospitalization: yes
In house diagnostics:
Chemistry Analyzer: yes
Snap Reader: yes
Telemedicine (Cardiology): yes
Digital Radiography: yes
Telemedicine (Radiology Interpretation): yes
Day time emergencies: yes
After hour emergencies: no
Client communication technologies (email, text, etc.):
automated third-party patient reminders
scheduling through website, text, phone, & email
Frequency of staff interaction (staff training & meetings):
Staff Meetings twice monthly – one meeting per month is a continuing education training
Continuing Education philosophies:
All staff members are enrolled in both online and in person continuing education training through the year. Each training protocol is tailored to the individual employee and achieving their professional goals.
Inside the Hospital