HOSPITAL
Chimacum Valley Veterinary Hospital
Port Hadlock WA

820 Chimacum Rd
Port Hadlock, WA 98339
360-385-4488
http://www.chimacumvet.com

AAHA Accredited
Cat Friendly Clinic
Fear Free
Hospital Mission Statement
Supporting human and animal wellness, as we honor the human-animal bond.

Practice History & Profile

Practice History

Founded in 1979, Chimacum Valley Veterinary Hospital is a full-service veterinary healthcare center located in Port Hadlock, WA. The hospital offers a wide range of services including wellness examinations, dentistry, vaccines, parasite detection and prevention, dermatology, surgery, internal medicine, weight management, senior pet care, and avian and exotic pet care. We also offer state-of-the-art equipment and exam rooms and advanced diagnostic capabilities such as an in-house laboratory, digital radiographs, and ultrasound procedures—all incorporated into a facility that promotes a calm, home-like atmosphere for our patients and clients.

In 2003, the Pet Townsend Veterinary Clinic (our sister hospital) started out as a mobile veterinary service until it found a permanent home at its current location, near the first hole of the Port Townsend Golf Course. The comprehensive traditional veterinary services offered at Chimacum Valley Veterinary Hospital are complemented by the alternative healing therapies which are offered at the hospital’s sister clinic in Port Townsend.

In 2010, Drs. Jeff Highbarger and Abbie Doll became the owners of both Chimacum Valley Veterinary Hospital and Pet Townsend Veterinary Clinic, growing both locations into full-time, full-service veterinary hospitals. Since that time, the practice has become a Fear Free Certified practice, a Cat Friendly practice, and after years of practicing with AAHA standards, finally applying for (and being awarded) AAHA certification in 2020.

"Supporting human and animal wellness, as we honor the human-animal bond."
Profile

Type of Practice: General - Small Animal

In house hospitalization: no

In house diagnostics:
CBC:
Chemistry Analyzer: yes
Electrolytes: yes
Urine: yes
Snap Reader: no
ECG: yes
Telemedicine (Cardiology): yes
Digital Radiography: yes
Telemedicine (Radiology Interpretation): yes
Ultrasound: yes

Day time emergencies: yes

After hour emergencies: no

Frequency of staff interaction (staff training & meetings): A minimum of twice-monthly training meetings -- including whole-staff meetings, team focus meetings, and ongoing training in NVC (Nonviolent Communication) for all team members.

Continuing Education philosophies: Our owners and leadership team are strong supporters of CE for all staff members. Additional bonuses are possible for team members who complete a minimum amount of CE each quarter.

Client communication technologies (email, text, etc.):

Inside the Hospital

What sets you apart from your competition?

  • Hands-down: The biggest thing that sets us apart is our strong commitment (walking the walk, not just talking the talk) when it comes to veterinary team wellness -- at the individual and team level. This commitment was officially made by owners Dr. Abbie Doll and Dr. Jeff Highbarger, along with input from the whole hospital team, when the practice's "WHY" was re-evaluated, leading to the restructuring and simplification of our mission statement: ("Supporting human and animal wellness as we honor the human-animal bond"). For us, it was very important that human wellness was clearly written into our WHY -- because we can't do this courageous and important work if we don't learn better tools along the way, to better care for ourselves... not just as individuals, but as a whole team.
    • In large part, this shift in practice philosophy came about around 2018, after hospital owner Dr. Abbie Doll began her own path of exploring what it meant to achieve well-being, and what that well-being might look like -- in terms of the workplace (specifically the veterinary workplace). This exploration began to pique the interest of the whole team, and in 2019 our hospitals began formally discussing team wellness and exploring this conversation, together. We have not looked back. Our team has been guided by Dr. Doll's training in NVC (Nonviolent Communication) and ongoing studies in Gestalt therapy.
    • In the fall of 2021, all of our team members were provided with 9 hours of formal training in NVC (Nonviolent Communication) with CVNC Certified Trainer Alan Seid. It is our intention to continue to strengthen and evolve our practice with internal practice groups among team members, further growing our own capacities for self-awareness, empathy, and compassionate communication... so that we are all better resourced, both in our personal and professional experiences.
  • We also "walk the walk" when it comes to our Fear-Free practices, our Cat Friendly practices, and our commitment to meeting or exceeding AAHA-level standards of care. We are BIG on education -- for all team members, and especially when it comes to educating our clients. We believe that a bit of extra work up front goes a LONG way, in terms of managing clinical outcomes for our patients, as well as client expectations and understanding of our "WHY".
  • We try to take our work seriously, but ourselves lightly. We're all human, we're all doing our best, and learning is a life-long game. We actively seek out people for our team that want to learn and grow, both professionally and personally,  no matter how many credentials fall after their name. That sort of spirit truly makes our work more enriching, more compassionate, and more meaningful -- especially when we are able to work in an environment that seeks to uphold emotional safety, healthy communication, workplace camaraderie, and lifelong learning.

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