Practice History & Profile
We opened in July of 2011 to meet the needs of the economically hard-hit clients in our area after the recession. We now stand thousands of clients strong supporting the Macomb county community! We offer complete and individual premium care, at affordable prices.
We are Fear Free focused, and Cat Friendly focused. We are supporting our team members to have the ability to receive their accreditation, before pursuing a location accreditation!
Type of Practice: General - Small Animal
Structure of Ownership: Independent Veterinarian Owned
Number of employees: 24
Number of FTE doctors: 5
How long are appointment times?: 15 minute wellness appointments, 30 minute medical appointments
Nummber of support staff per Dr.: 4 members per Dr.
In house hospitalization: no
In house diagnostics:
Chemistry Analyzer: yes
Snap Reader: yes
Telemedicine (Cardiology): no
Digital Radiography: yes
Telemedicine (Radiology Interpretation): no
Day time emergencies: yes
After hour emergencies: no
Frequency of staff interaction (staff training & meetings): Daily huddles, monthly lunch and learns, bi-annual company-wide team meetings.
Continuing Education philosophies: One of our core values is evolution. Continuing education allows our team to continue to evolve and grow into the best Doctor, technician, or team member we can be. It is also included in our annual package!
Client communication technologies (email, text, etc.):
automated third-party patient reminders